How to manage Channels
Creating and Configuring Channels in Nextere Connect
The Nextere Connect section is your central place for team communication, and collaboration. From here you can view active users, manage and create channels, and quickly start or join chats.
Open the Connect Section
In the left‑hand sidebar, click the Connect icon (chat bubble). Then click the # icon to goto channels
This step is important because it switches you from other work areas (like dashboard or settings) into the communication hub where all chat channels and meetings are managed.
View Existing Channels
On the left panel under Channels, review the list of existing channels such as Marketing team channel, Sales team channel, and Meeting‑chats.
Viewing the list first helps you reuse existing conversations instead of creating duplicates, keeping communication organized and easier to follow for everyone.
Search for a Channel
At the top of the Channels panel, use the search icon to type a channel name or keyword.
Searching is useful when there are many channels, allowing you to quickly find relevant conversations without scrolling through the full list.
Open a Channel Conversation
Click any channel name (for example, “Marketing team” or “Internal channel”) to open its chat on the right side.
Opening the channel is important to read the full conversation history, send new messages, and stay updated on discussions related to that topic or group.
Create a New Channel
In the Channels panel header, click the plus (+) icon or the “Create a new channel” prompt in the main area.
This step is important because it launches the setup flow where you define how the new channel will look and who will use it.
Creating a new channel lets you start a focused conversation space for a specific team, project, or event, which helps reduce noise in general chats and keeps information grouped logically.
Add Channel Details
At the top, optionally upload an image to visually represent the channel. Then enter a Channel Name, add Members by searching their email or selecting from the list, and type a short Description if needed.
Completing these details helps teammates quickly recognize the purpose of the channel and ensures the correct participants are included from the start.
Configure Privacy Settings
Under Privacy Settings, choose who can access this channel by selecting Public, Private, or Anyone Can Join.
Setting privacy is important because it controls visibility: public channels are open to the workspace, while private or restricted channels protect sensitive topics and limit who can see messages.
Open Channel Permissions
Scroll down and expand the Channel Permissions section to view detailed permission options.
Adjusting permissions lets you control what members can do inside the channel (for example, who can send messages or share files), keeping conversations structured and compliant with internal policies.
Set Messaging and File Permissions
For Send Message, choose whether Only Admins, Everyone, or a Custom group can post messages. Repeat the same choice for File Sharing and Download Files.
Carefully setting these options is important to avoid clutter or data‑sharing risks, especially in announcement channels where only admins should post.
Manage Message and Channel Administration
Further down, choose permissions for Edit Message, Delete Message, Add/Remove Participants, and Edit Channel.
Controlling these administrative actions is important so that only appropriate users can change participants, modify channel details, or alter message history, which preserves clarity and accountability.
Create the Channel
After reviewing all settings, click Create Channel at the bottom of the window.
This final step saves your configuration and makes the new channel available in the Channels list, ready for your team to start collaborating immediately.
Use Popout Chat and Sync Users (Optional)
At the top of the screen, use Popout Chat to open chats in a separate window and Sync Users to refresh user and channel information.
These options are important for multitasking (working in other tabs while keeping chat visible) and ensuring your user list and channels stay up to date if changes were made by admins
Notes & Limitations
Channel creation and management options may depend on your role and permissions assigned in Nextere. Admins may restrict who can create or delete channels.
Very large workspaces may contain many channels; use search frequently to avoid creating duplicates.
Popout Chat behavior can vary by browser, and some popup blockers may need to be disabled or adjusted.
Some options (such as editing channels or managing participants) may be visible only to workspace or channel admins, depending on your organization’s Nextere role settings.
Changing privacy or permissions after a channel is in use can affect who sees existing messages; review carefully before making major updates.
Large public channels may generate high message volume; consider restricting posting to admins for announcement‑only spaces.
FAQs
Q1. What is the difference between a channel and a meeting in Connect?
A channel is a persistent text conversation space, while a meeting is a live audio/video session that can be started or scheduled from related work areas.
Q2. Can I rename or delete an existing channel?
Yes, if your role allows it; otherwise only workspace admins or channel owners can change names or remove channels in the Connect section.
Q3. Why don’t I see certain channels in my list?
Some channels may be private or restricted to specific teams, so they only appear for users who have been granted access by an admin or channel owner.
Q4. Does creating a new meeting automatically create a channel?
In many collaboration tools, meetings can be linked to existing channels or create temporary ones; check with your Nextere admin for how this is configured in your workspace.
Q5. What is the difference between Public, Private, and Anyone Can Join?
Public channels are visible to all users in the workspace, private channels are restricted to invited members, and “Anyone Can Join” channels are discoverable but require users to join manually.
Q6. Can I change channel permissions later?
Yes. Channel owners or admins can reopen the channel settings and adjust permissions, although changes may immediately impact what members can do in the channel.
Q7. Who should have permission to add or remove participants?
Typically, only channel owners or team leads should manage participants so membership stays accurate and access to sensitive discussions remains controlled.
Q8. What happens if I set Send Message to Only Admins?
Non‑admin members will be able to read messages but not post new ones, making the channel suitable for announcements, policy updates, or read‑only information streams
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